If engineers depend on it daily, it has to stay up.
As a startup asking teams to route self-service infrastructure requests through us, reliability isn't a nice-to-have — it's the whole pitch.
Our own status page, embedded here — nothing shown to customers that isn't shown on this page first.
What that commitment actually covers
99.9% uptime SLA on Managed Cloud
Published SLA with service credits attached, not a best-effort promise.
Incidents are public, not buried
Every incident gets a postmortem on our status page within 48 hours.
Real on-call coverage
Paging thresholds tuned to catch degradation before it becomes an outage.
Self-hosted means you control it
Run the open-source core yourself and our infrastructure is a non-issue.
Hourly catalog backups
30-day retention on Managed Cloud, with point-in-time restore on request.
Multi-region by default
A single zone failure shouldn't be why your catalog goes dark.
Want our full incident history?
Every past incident and postmortem is public on our status page — ask us for the link during onboarding.
Talk to usOrg platform score
Median score lift across design-partner orgs after rolling out scorecards and golden-path templates.